Technical Support

Updated: July 17, 2026

For help with Eriva app access, purchase status, subscription restoration, coin balance display, local data behavior, or app stability, contact the support channel below.

Please include your device model, iOS version, app version, and a short description of the issue when contacting support. Do not send sensitive personal notes unless needed for the issue you choose to report.

Eriva support does not provide emergency assistance, medical advice, legal advice, transportation services, or safety monitoring.